Research with Purpose
A mixed-methods UX Researcher and leader with 10+ years of academic and industry experience. Using qualitative and quantitative methods, I partner closely with product managers, designers, engineers, and data scientists to integrate research into B2C and B2B decision-making. I thrive in ambiguous, high-growth, and 0 to 1 product spaces through data-driven design that focuses on behavioral analytics and user feedback.
Work
Unified Platform
Transform the business by migrating and integrating operational applications into one unified platform for employees and clients.
Dynamic Personas
Develop a persona library that can be updated and adjusted easily for specific projects and initiatives
(Coming soon)
Client Retention
Address issues of client retention by understanding how services are delivered and can be enhanced
Strategic Research
Determine the crossroads of user research, market research, consumer research, and client research
(Coming soon)
Lowry: Research Chatbot
Develop a research repository with an AI-chatbot that sits over data and can answer questions posed by any employee of research data
Save.com Rebrand
Create a launch a new consumer-facing brand
(Coming soon)